Customer expectations keep rising, and retailers need more than their current tools to keep up. They need an order management system that can make accurate promises, orchestrate fulfillment across channels and turn returns into a faster path back to available inventory. In this Looking Beyond ICON webinar, we will show how Blue Yonder is rethinking commerce through a connected approach that brings together order management, returns, store execution, agentic AI, and order promising in one intelligent experience.

This Looking Beyond ICON webinar will give you a forward-looking view into the 2026 roadmap for commerce and returns, including how AI-driven capabilities can help retailers improve speed, reduce cost, and create a more unified inventory picture across online, store, and warehouse operations.

During this webinar, you will:

• Learn how intelligent, action-ready workflows empower teams to move from reactive decisions to proactive orchestration, especially under peak demand and disruption scenarios.
• Discover the impact of precise delivery promises on service levels, inventory turns, and supply chain resilience.
• Understand the practical strategies and technology that enable connected, intelligent Order Management—driving more consistent customer experiences with greater confidence and control.
• Gain insights relevant to retail, commerce, supply chain, store operations, and customer service leaders who want a clear view of what is possible when systems are unified and intelligent.