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AI-based intelligent retail operations

Your retail operations in cruise mode


Connect suppliers, distribution centers, and stores on one AI-powered platform to respond faster to demand shifts, improve execution, and deliver exceptional customer experiences at SM Retail.

  • Roadmap for more reliable retail execution

    Crafting better customer experiences at SM Retail

    Our workbook outlines how SM Retail can strengthen product availability, align labor with demand and make expansion easier to manage across stores, channels and partners, with outcomes measured by business value.

    Download Workbook

Supporting the diverse brands that make up SM Retail





Unforgettable customer experiences, powered by retail excellence.

Maximize SM Retail’s profitability with an AI-powered platform

Fragmentation leaves teams reconciling disconnected systems while stock and sales signals fall out of sync. By creating a single, live view across the retail supply chain, teams can stay aligned, act faster and keep inventory moving where it is needed.


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    Scale growth, not complexity

    As SM Retail adds new stores, provincial locations and new formats, the challenge is to expand without increasing allocation effort, working capital pressure or back- office overhead at the same pace. A unified platform can help onboard growth more efficiently, so sales density and inventory productivity can hold or improve over time.

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    Build seamless customer experience

    Customers expect availability, convenience and consistency whether they shop online, in-store or across SM Retail’s wider ecosystem. Visibility can help make those promises more reliable across SMAC&SHOP, stores, malls and fulfilment points.

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    Move faster with a shared view

    When planning, inventory, logistics and store execution work from the same view, teams can move faster and act with greater confidence. That connected foundation can help improve flow across the business and keep decisions aligned from demand to delivery.

  • End-to-end intelligence in action

    How leading retailers get the right products at the right time

    Connect merchandising, forecasting, assortment, allocation and replenishment to consumer demand signals so that the right product hits the right stores before the trend moves on. Get smarter inventory decisions and higher full-price sell-through.

    Watch 2-minute Video

  • Enable smarter decisions, faster.

    How AI agents empower SM Retail demand planners every day

    Plan resources with AI-powered clarity. Orchestrate and optimize warehouse, transportation operations from one connected view, with insights on demand shifts, fulfilment risks and priorities. Turn every day into a smarter execution day for SM Retail—especially during peak "ber" months.

    Watch 2-minute Video


  • Retail powered by unified data cloud

    Scale operations securely and reduce manual effort

    Simplify integration and support, improve system reliability and maintain secure, scalable operations with greater efficiency using a cloud-native platform and AI-based optimization engines.

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Business outcomes for SM Retail

Operational impact in numbers


  • 50%

    reduction in fulfillment, storage and handling charges

  • 17%

    reduction in transportation costs

  • 40%

    reduction in out-of-stocks

  • 50%

    increase in planner efficiency

Solutions tailored for SM Retail

Lead the market with intelligent retail



  • Merchandise Operations
    • Merchandise Operations


      Increase profitability and support corporate initiatives with a market-leading merchandise operations system that acts as the center of your SM Retail universe. Empower your merchandising teams with a single source of truth.

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  • Retail Planning & Category Management
    • Retail Planning & Category Management


      Your customers expect more. Build loyalty through localized assortments, higher convenience, tailored buyer journeys that stay consistent across channels.

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  • Transportation Management
    • Transportation Management


      Pave the way for modern transportation that seamlessly responds to change, quickly recovers from the unexpected and makes the most of your supply chain network. Move smarter, operate faster and deliver better.

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  • Warehouse Management
    • Warehouse Management


      Build a warehouse that’s designed to optimize resources. Get nearly 50% throughput increase, 50% warehousing cost reduction and 100% inventory visibility and accuracy at SM Retail.

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  • Workforce Management
    • Workforce Management


      Advanced forecasting, auto-scheduling, and real-time rebalancing ensure the right staff is in place—maximizing efficiency and service quality. Transform the way SM Retail manages workforce.

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  • Blue Yonder Network
    • Blue Yonder Network


      Blue Yonder Network connects SM Retail with suppliers and vendors on one real-time platform, improving visibility, accelerating decisions, reducing disruptions, and increasing OTIF. The result: better product availability, lower supply chain costs, stronger supplier collaboration, and profitable growth.

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Lessons from real-world retail transformation for SM Retail


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    Learn how Bata leveraged Blue Yonder solutions to optimize its end-to-end supply chain planning and merchandising for improved efficiency and profitability.

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    To gain a more accurate read on the market and get products into the hands of their customers in a timely manner, LL Bean, – a Maine-based apparel and outdoor retailer, used Blue Yonder’s merchandise financial planning, forecasting and replenishment capabilities

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    Promart increases inventory profitability by 40% using our customized optimization capabilities to strategically maximize store space based on distinct characteristics of each store format and region

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Trusted by over 3,000 customers


Resources selected for SM Retail


  • thumbnail Analyst report

    2026 Gartner® Magic Quadrant™ for Warehouse Management Systems

    2026 Gartner® Magic Quadrant™ for Warehouse Management Systems

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  • two workers looking at a tablet Thought leadership

    The shift to global intelligence in retail planning


    Learn how AI and automation are reshaping the retail value chain.

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    2026 Gartner® Magic Quadrant™ for Transportation Management Systems

    See why Blue Yonder is recognized for its Ability to Execute and Completeness of Vision, in the 2026 Gartner® Magic Quadrant™ for TMS.

    Learn More
  • fashion model with large sunglasses and blue top against a blue background Thought leadership

    Leading fashion retailers into the future with Blue Yonder AI


    Explore how leading apparel brands optimize planning, inventory and store execution.

    Learn More

Get in Touch

Orchestrate smarter, AI-driven retail execution at SM Retail

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