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For home and general merchandise retail, a proactive shift towards smarter, better-connected supply chains couldn’t be better timed. With rising inflation and reduced consumer spend, providing the right experience is critical. Shoppers are now more impatient, fickle, price aware and demanding of sustainability. This, alongside an evolving online market, expanding through new channels and partnerships.
Blue Yonder can help you deliver a commerce solution with connected supply chain intelligence to drive and deliver an optimum, enhanced customer engagement. -
Are you giving consumers what they really want?
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How to Make Every Customer Visit Count, Every Time
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Intelligent order management remains a challenge for many home and general merchandise retailers, with the rise of e-commerce and subsequent omni-channel expectations. This ebook explains how an intelligent order management solution can accelerate omni-fulfilment transformations - to intelligently manage inventory and enhance fulfilment choice for customers. An optimum commerce solution will ensure this transformation is integrated and deployed quickly to drive immediate results, making every customer visit count, every time.
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Blue Yonder Commerce Delivers
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Asda Selects Blue Yonder’s Order Management to Accelerate its Omni-Channel Transformation
“Omni-channel is at the heart of our strategy and customer proposition, where we want to provide a great customer experience and a seamless user journey. We have been extremely impressed by Blue Yonder’s OMS microservices, which we will deploy across our grocery, clothing and general merchandise segments.” - Carl Dawson, Chief Information Officer, Asda.
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Petco Increases Ecommerce Revenues by 5% with Omni-Channel Fulfilment
The largest U.S. retailer of pet products and services, Petco was ready to offer their customers a buy online, pick up in store (BOPIS) capability: but to achieve their vision, they needed our help.
Discover how Blue Yonder helped the business successfully deploy their BOPIS project across all 1,500 retail locations in less than four months.
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Walgreens’ Digital Commerce Evolution
To get the capabilities they needed quickly, Walgreens could not rip out the legacy order management system and spend three years implementing a new one.
Walgreens selected Blue Yonder’s Luminate Commerce microservices solution to augment their existing deployment with new availability to promise capabilities. These capabilities were quickly implemented and helped Walgreens grow their digital sales by 116%.
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5 Steps to Creating a Profitable Online Fulfilment
Same-day delivery and click-and-collect are now a must. With explosive annual growth of 20-40% predicted, 99% of retailers have said they intend to make this service available within the next 3 years. To deliver an efficient, sustainable omni-fulfilment operation requires retailers to ensure optimisation across 5 key steps.
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Blue Yonder’s Seamless and Intelligent Approach
We help retailers connect their data, processes and people with our leading end-to-end supply chain platform, leveraging industry-leading artificial intelligence (AI) and machine learning (ML) capabilities, workflow-driven user experiences, end to end orchestration and real-time connections. Our highly scalable, augmentative microservices enable seamless customer experiences, order orchestration, intelligent promising, and fulfilment through last mile delivery.
AUGMENTATIVE VS RIP & REPLACEComplement and build on your existing OMS or deploy independently
MODERN ARCHITECTUREScalable to current volumes and expectations APIs and adapters for easy connectivity
INFUSED WITH INTELLIGENCECombination of ML and run-time algorithms in transactional and analytical interactions
FOCUSED ON THE CUSTOMERCustomer engagement driven features with execution intelligence
Reimagined Order Management for Home and General Merchandise Retail
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Retailers can accelerate eCommerce growth, by building on existing eCommerce operations with augmentative microservices that respond dynamically, intelligently and immediately. By enhancing your customer experience and delivering personalised fulfilment choices, Blue Yonder can help you improve your online conversion rates. Learn how Luminate Commerce provides retailers with robust order management technologies that enable them to not only deliver new capabilities but also do it quickly, effectively and cost-efficiently - to deliver on today’s customer expectations.
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