Intelligent OMS for Grocery

Grocery retailers have seen dramatic growth in their online business and this can lead to growing pains. The need to develop efficient and seamless omni-channel processes and end-to-end visibility are now the number one priority. Customers expect personalised e-commerce experiences that deliver the right product, at the right time, through their channel of choice. Margins are under pressure and competition is intensifying. Customer experience is the key to differentiation!

Blue Yonder can help you deliver a commerce solution with connected supply chain intelligence to drive and deliver an optimum, enhanced customer engagement.
Are you giving consumers what they really want?

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How to Make Every Customer Visit Count, Every Time

Intelligent order management remains a challenge for many in the world of grocery, with the rise of e-commerce and subsequent omni-channel expectations. This ebook explains how an intelligent order management solution can accelerate omni-fulfilment transformations - to intelligently manage inventory and enhance fulfilment choice for customers. An optimum commerce solution will ensure this transformation is integrated and deployed quickly to drive immediate results, making every customer visit count, every time.

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Blue Yonder Commerce Delivers

Asda Selects Blue Yonder’s Order Management to Accelerate its Omni-Channel Transformation

“Omni-channel is at the heart of our strategy and customer proposition, where we want to provide a great customer experience and a seamless user journey. We have been extremely impressed by Blue Yonder’s OMS microservices, which we will deploy across our grocery, clothing and general merchandise segments.” - Carl Dawson, Chief Information Officer, Asda.

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Walgreens’ Digital Commerce Evolution

To get the capabilities they needed quickly, Walgreens could not rip out the legacy order management system and spend three years implementing a new one.

Walgreens selected Blue Yonder’s Luminate Commerce microservices solution to augment their existing deployment with new availability to promise capabilities. These capabilities were quickly implemented and helped Walgreens grow their digital sales by 116%.

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5 Steps to Creating a Profitable Online Fulfilment

Same-day delivery and click-and-collect are now a must. With explosive annual growth of 20-40% predicted, 99% of retailers have said they intend to make this service available within the next 3 years. To deliver an efficient, sustainable omni-fulfilment operation requires retailers to ensure optimisation across 5 key steps.

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Blue Yonder’s Seamless and Intelligent Approach

We help retailers connect their data, processes and people with our leading end-to-end supply chain platform, leveraging industry-leading artificial intelligence (AI) and machine learning (ML) capabilities, workflow-driven user experiences, end to end orchestration and real-time connections. Our highly scalable, augmentative microservices enable seamless customer experiences, order orchestration, intelligent promising, and fulfilment through last mile delivery.

AUGMENTATIVE VS RIP & REPLACE

Complement and build on your existing OMS or deploy independently
MODERN ARCHITECTURE

Scalable to current volumes and expectations APIs and adapters for easy connectivity
INFUSED WITH INTELLIGENCE

Combination of ML and run-time algorithms in transactional and analytical interactions
FOCUSED ON THE CUSTOMER

Customer engagement driven features with execution intelligence

Reimagined Order Management for Grocery Retail

Grocery Retailers can accelerate eCommerce growth, by building on existing eCommerce operations with augmentative microservices that respond dynamically, intelligently and immediately. By enhancing your customer experience and delivering personalised fulfilment choices, Blue Yonder can help you improve your online conversion rates. Learn how Luminate Commerce provides grocery retailers with robust order management technologies that enable them to not only deliver new capabilities but also do it quickly, effectively and cost-efficiently - to deliver on today’s customer expectations.

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