Customer experience stands at the forefront of every effort in Retail. Your supply chain’s impact on that experience can’t be understated.
Improving experiences for your customers relies on a supply chain that delivers on time and in full, regardless of where it starts or where it ends. Antiquated and siloed solutions can’t meet that need. The best approach to First-to-Last Mile Optimization begins with a clear understanding of retail’s supply chain challenges and ends with a step-by-step move to a true, end-to-end process, optimized to manage your costs and improve customer experience.
Stories of First-to-Last Mile Optimization & Digital Transformation Journeys
Retailers, manufacturers and their third-party logistics providers (3PL) are taking on more and more Digital Transformation initiatives to meet evolving consumer demands. Learn how Blue Yonder customers Bayer Crop Science, Daimler Trucks, and Armada optimized their first-to-last mile to get closer to their customer needs while improving profits and sustainability initiatives.
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Envision a more synchronized future with Blue Yonder
Introducing First-to-Last-Mile Optimization
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The six advanced technologies outlined in this eBook work together to create a truly digital supply chain. They make logistics networks as seamless as possible, increase collaboration across organizations, and enable both inbound and outbound visibility and control. Logistics teams that aren’t actively investing in these capabilities are already falling behind — and they risk losing even more ground as business conditions become even more challenging.
1.
Sense exceptions and disruptions at the earliest opportunity
Digital control towers
2.
Ingest enormous volumes of data and drive optimal resolutions
Intelligent decision engines
3.
Connect and synchronize the logistics network around a shared plan
Collaboration platforms
4.
Ensure that all processes across the network are as efficient and accurate as possible
Task optimization solutions
5.
Help keep service levels high, reduce costs and combat labor shortages
Robotics and process automation6.
Digitize key logistics transactions and build a strong carrier network for greater resilience
Automated procurement
Customer Case Studies
More than 3,000 global organizations use Blue Yonder to power their digital supply chains.

Senior Vice President Supply Chain - “Blue Yonder enables us to continuously measure and improve the performance of our picking lines, optimizing our processes down to the second. By shaving time off our internal processes, we’ve reduced our delivery window from one hour to 45 minutes — which is critical to meeting consumer needs and building stronger relationships.”

Lead Supply Chain Analyst - “Blue Yonder is a long-time, strategic partner to Amway. They understand our business and what we are trying to accomplish — and are very responsive to our needs. Our recent shift to a SaaS model is a great example. We were able to migrate capabilities seamlessly, with no interruption in operations or service. The Blue Yonder team could not have been more supportive or responsive during the transition.”

Distribution Center Manager, Nebraska Furniture Mart - “In just the first seven months of our first deployment in our Kansas City location, we were able to improve our labor productivity by 50%. It’s been an awesome transformation. From the time we turned Blue Yonder Warehouse Tasking on, we have been achieving outstanding results.”
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If you’re new to Blue Yonder and have any questions about our heritage and success in supply chain development, we’d love to hear from you.
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A Leader in Three Gartner® Magic Quadrant™ Reports
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2025
Supply Chain Planning Solutions -
2024
Warehouse Management Systems -
2025
Transportation Management Systems
Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024.
Gartner, Magic Quadrant for Supply Chain Planning Systems, Pia Orup Lund, Joe Graham, Caleb Thomson, Shane Brett, Eva Dawkins, 14 April 2025
Gartner, Magic Quadrant for Transportation Management
Systems, Brock Johns, Oscar Sanchez Duran, Carly West, Manav Jain, 24 March 2025.
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The Gartner document is available upon request from Blue Yonder.