The Connected Hospitality Workforce
An Informed, Engaged and Unified Workforce
Today's Hospitality Associates
The hospitality industry has evolved rapidly in recent times and the post-pandemic environment will bring new challenges. In a highly competitive market, having an efficient workforce is likely to be a unique differentiator. As the industry adapts to COVID-safe constraints and consumer demands, restaurants and cafes, pubs and bars, and other recreation and well-being service providers, will need to ensure their employees are satisfying their customer needs. Rebuilding trust is crucial to enhancing customers' willingness to patronise businesses. An efficient, flexible and motivated workforce will help build consumer confidence as restrictions on trading open up. Blue Yonder’s workforce management capabilities drive operational excellence and reduce average labour spend by 5%, while unleashing your employees to become an enduring competitive advantage.
Scale Up and Reduce Labour Spend by 5% with Blue Yonder
Read about the real results from a global retailer using Blue Yonder WFM for compliance risk management, labor planning, and payroll management for more than 40,000 employees across more than 700 locations in more than 50 countries in just 6 months.
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Connected Employee Experience
Hospitality providers need to adjust their practices and support systems to enable the workforce to stay connected and informed through the business to the customer-facing staff, to adjust to peaks and shifts and the ongoing challenges. The modern workforce expects flexible and automated scheduling whilst enabling you to stay in control of your short- and long-term labour requirements and costs.
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Learn how you can empower your workforce with a connected employee experience.-
Transforming Workforce Management
The new workforce management technology is driven by visibility to an array of demands signals on a platform of artificial intelligence (AI) and machine learning (ML). It contains all the tools to manage, motivate, engage and retain today’s workforce.
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Proactive time and attendance management -
Forecast required short and long term labour -
Flexible and automated scheduling for modern workforce -
Labour cost control -
Labour law compliance
Video - How it works
Blue Yonder Workforce Management delivers..
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Reduction in admin time spent
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Unify Your Associates’ Experience with Microsoft Teams integrated with Blue Yonder Luminate Workforce Management
Blue Yonder’s workforce management capabilities drive operational excellence and the overall performance of the business, unleashing your employees to become an enduring competitive advantage. Additionally, Nucleus Research has recently concluded that Blue Yonder WFM can save retailers over 5% of their labour costs. Leveraging Microsoft Azure and by opening up connectivity to Teams, employees can swap shifts, make time off requests and more making it easy for everyone across your organisation to collaborate on a single platform
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Discover how you can enable your workforce with Blue Yonder Workforce Management
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Innovations in Workforce Management at Harris Teeter
From their first grocery store in 1960 through to today and beyond, Harris Teeter’s secret sauce is innovation. Whether it’s opening the first fully air-conditioned grocery store in North Carolina, providing innovative wine & beer bars or pursuing Uber-like mobile shift postings, innovation is a core culture at Harris Teeter. They wanted the same level of innovation from their workforce management solution.
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Marks & Spencer Enables its Workforce with Blue Yonder Workforce Management and Microsoft Teams
Marks & Spencer has accelerated their digital-first strategy to better enable their workforce. By utilizing Blue Yonder’s Workforce Management and Microsoft Teams, M&S is providing a simplified digital experience to their frontline workers so they can focus on delivering an exceptional customer experience. Learn more with Marks & Spencer's Scott Townend, Microsoft's Aarthi Kumar, and Blue Yonder's Julie Hunt.
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Powering the Worlds Most Powerful Companies
Get in touch to discuss how we can help you empower the hospitality workforce for competitive advantage, helping you fulfill your business potential.
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