Is your current legacy monolithic OMS inhibiting your ability to create differentiation in the marketplace? Are you struggling to deliver the capabilities that your customers expect while using a customized OMS that requires time-consuming upgrades and isn’t built to scale for today’s omni-commerce world? If your current commerce footprint hinders your ability to deliver optimized customer-centric experiences across all digital channels, it’s time to augment your solution with Blue Yonder’s Order Management microservices to modernize in record time.
Leading retailers such as Asda, Petco, Walgreens and Urban Outfitters have taken an augmentative approach to modernizing their tech stack to keep pace with the speed of change and deliver the capabilities that their customers expect today. If your OMS is like yesterday’s legacy computer, it’s time to upgrade to modern microservices and make each stage of your order management journey more agile and customer-centric.
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Your Legacy Systems Are Holding You Back
Old Monolithic System
- Upgrades to the system take 18 months+
- Difficult to modernize, enhance, and scale up quickly
- Must be managed and maintained by internal staff
Mediocre Customer Experiences
- Estimated delivery dates rather than actual commitments
- Over and under selling due to inventory inaccuracy
- No integration between physical and online stores
Rudimentary Decision-Making
- Inability to capture and use historical / real-time data to optimize decisions
- Geographical proximity to determine sourcing
- Inventory in non-optimal locations
Transform Your Business with Blue Yonder’s Order Management System (OMS)
Augmentative Microservices
With augmentative and scalable microservices, you can rapidly deploy new capabilities to address pain points in a matter of weeks without the need to rip and replace your existing implementation.
AI/ML Optimized Promising & Fulfillment
Optimize the order promising and fulfillment processes with historical and real-time data to increase customer satisfaction while you reduce the cost to serve.
Enhanced Customer Experiences
Deliver seamless customer-centric experiences in-stores and online, dictated by customer choices to help increase conversion rates and customer lifetime value.
A Strong Performer in The Forrester Wave™: Order Management Systems, Q2 2023
A Leader in the 2022 SPARK Matrix™: Omnichannel Order Management Systems (OMS)
A Representative Vendor in the Gartner Market Guide for Retail Distributed Order Management Systems
"Omni-channel is at the heart of our strategy and customer proposition, where we want to provide a great customer experience and a seamless user journey. We have been extremely impressed by Blue Yonder’s OMS microservices, which we will deploy across our grocery, clothing and general merchandise segments."
Carl Dawson
Chief Information Officer, Asda
"At Petco, we are committed to the highest levels of customer convenience – whether online or in store – and our BOPUS project was a prime example. We knew we needed to deliver fast and sought a partner that had deep expertise and product offerings in this space. We could not have done it without the Blue Yonder technology and team."
John Zavada
Chief Information Officer, Petco
"At Sephora, we are always looking at the consumer needs and react fast to that. Over the last year, we put foundational aspects for omni initiatives which brings products closer to the consumer and that has helped to speed up some of the journeys around reserve online, pickup in store and exposing store inventory across multiple channels."
Sree Sreedhararaj
CTO, Sephora